Refund policy
Cancelation, Return and Refund Policy:
At Vedxary, we want to make ordering online as easy and stress-free as possible. If you’re not satisfied with our products, simply return the unused/unopened bottles within 30 days of invoicing under our return and refund policy, and we will happily refund the cost of your purchase. The original shipping charge is not refundable.
For International Customers:
Please check the Return and Refund Policy with your country for restrictions, duties, and taxes collected from your country. In some countries, 4-5 % of taxes are charged on delivery, which is rare but possible.
There will be no refund of shipping costs especially if the product is rejected and returned by customs or because of a failed delivery attempt and the package is returned, all other costs are refunded happily except shipping, customs duty and handling levies which are minimum USD$20 or 10%, whatever is higher on the value of returned products (for all countries) for small packages.
If customs seize your order and do not return to us, then it is not possible to provide any refund at all.
Refund will be processed with in 5 to 7 working days for international order.
For Australian Customers:
We can refund payment for your ordered product or products only if you return them successfully within 30 days from the date of the invoice in a good manner. For all refunds, we will deduct $10.00 (AUD) or 10%, whatever is higher on the value of returned products from the total amount we received for your order after taxes, shipping or other fees levied by payment processing partners.
There will be no refund if the products are returned in damaged or not a saleable condition by the customer or because of a failed delivery attempt and the package is returned. Although we can resend it for a nominal cost of courier.
“Cancellation duration and refund mode and duration (Orders can be canceled within 12 hour of order placing. And in such cases refund will be processed through the same mode and it will credit to the customer bank account within 5-7 working days)”
Cancelation Policy:
Customer can be cancel their order with in 6 hours of order confirmation/Placing or before the dispatch. If order is dispatched then order cannot be canceled except quality issue And in such cases refund will be processed through the same mode and it will credit to the customer bank account within 5-7 working days.
Food Items:
Vedxary cannot guarantee the quality of any food products delivered internationally due to extended shipping times and weather. Food products are not returnable to Vedxary from international destinations.
Where you return your goods:
To return your goods, please send them to:
For Australia & Newzeland
VEDAXRY BY DEEP AYURVEDA PTY LTD, 14 Freedom Cres, South Ripley- 4306 (Australia), Email: info@vedaxry.com
For India Customers:
VEDAXRYBY DEEP AYURVEDA HEALTHCARE PVT LTD, D-27, Industrial Area, Phase-1, Mohali,Punjab,160055-India, Ph: +91-1725099999, email: info@vedaxry.com
Don’t forget to include your name and address details with your returned items so we can organize your refund. If you paid by credit card, we will automatically issue the refund to the credit card used to pay for your order. If you have any questions about our returns policy, please write us an email at: info@vedaxry.com or can call +61-469393187